[cstover214]

i have a 2007 400ex that i bought new in 2009 and at that time i also purchased an extended warranty from honda. i recently had some ticking sounds in the top end of the motor so i took it into the honda shop to get checked out. they told me that it probably was the tensioners or the timing chain which the tech guy promptly told me that the warranty would not cover due to the year of the bike since this was normal wear and tear. REALLY? i know the bike is a 2007 but it sat on the showroom floor until i bought it in april 2009. does this sound right? the bike has only been riden for 15 months and since i live in ohio there were many months i couldn't ride due to the weather. in the end the honda rep will make the final decision on wether the warranty pays it or not but i was hoping for some opinions from other honda owners. it just seems a little too soon for these problems to be considered "normal" wear and tear

 

[tomgodd]

Thats BS!!!!!!!!!!! IMO they should do something because of the service agreement.

 

[69quadracer]

I would raise 9 kinds of hell with them and make sure there are plenty of customers around when i did it they would fix it just to shut me up or would be giving me my money back.

 

[Helmut]

Welcome to the forums. I agree, sounds like they just don't want to mess with it. In my opinion, ticking sounds in the top of the engine should be covered under warranty. If not, then what good is a warranty?

 

[tomgodd]

Welcome to the Family!!

 

[69quadracer]

Welcome to the forums, i forgot that.

 

[JBGill06]

What dealership did you get it from?

 

[mud99]

Welcome to the forums.

 

[elmerkit]

welcome i suggest to post your inquiry on the technical section.

 

[cstover214]

i bought the bike at harding's park cycle in canton ohio and since my last post i am even more displeased with the service there. i had an appointment for last friday and i went up there and talked to the service manager on thursday about the situation and he was a little bit too smart for my liking but by the time i left i felt a little better but i called yesterday to check on their progress and he proceeded to tell me that they haven't even looked at it yet and my so called appointment isn't until this coming friday which is BS. i'm at a loss as to what to do but i will NEVER buy another warranty from honda again if this isn't covered....what's the point? i could have saved $800